Cookie Policy

Visitors to our websites

When someone visits a Glasdon Website, we will collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We will not associate any data gathered from this site with any personally identifying information from any source. We will make it clear when we do collect personal information for example on a site registration page.

Glasdon Cookie Usage

We use cookies and similar tools across our websites to improve their performance and enhance your user experience.

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies serve many functions, for example, they can help websites to remember your username and preferences or analyse how well a website is performing.

Most cookies will not collect information that identifies you, and will instead collect more geographical information such as how users arrive at and use websites, or a user's geographical location.

What sort of cookies are there?

There are two broad categories of cookies:

  1. Persistent cookies
    Persistent cookies remain on your device until deleted manually or automatically.
  2. Session cookies
    Session cookies remain on your device until you close your browser when they are automatically deleted.

Cookies are used for different reasons:

  1. Essential cookies
    Essential cookies are technical cookies that are required for the operation of websites. Without essential cookies websites can not operate properly. Essential cookies include, for example, cookies that enable you to log into secure areas.
  2. Performance cookies
    Performance cookies allow companies to recognise and count the number of visitors to websites and to see how visitors move around them. This helps companies to improve the way websites work by enabling them to tailor websites to the way visitors use them. Glasdon use cookies that fall into the category above. For example, like many companies, we use Google Analytics to help us monitor our website traffic. We may also use third party cookies to help us with market research, revenue tracking, improving site functionality.
  3. Experience cookies
    Experience cookies allow websites to remember the choices you make. They allow websites to provide you with enhanced and personalised features. For example, they can use information collected through what are known as web-analytic cookies to compare the choices you make to those of other customers so that companies can learn from those choices. Information collected by experience cookies cannot track your browsing activity when you leave the website to browse other sites.
  4. Marketing cookies or Behavior Targeted cookies
    Marketing cookies record your visits to websites, the pages you have visited and the links you have followed. This information is used to make websites and the advertising displayed on them more relevant to your interests. For example sometimes marketing cookies are used to limit the number of times that you see an advert. They may use this information to advertise products, which may interest you, on other sites.

Does anyone else use cookies on Glasdon websites?

Glasdon use third party shopping carts and payment gateways for the purchase of our products. When paying for a product using a credit card, you will be directed to a secure payment screen operated by the Payment Company. If you choose to register on their site, to enable you to quickly purchase in future without having to enter you address information again, then these will be stored in a cookie.

These cookies are not placed on your device or controlled by Glasdon.

Can a website user block cookies?

You can refuse cookies by activating the relevant setting on your browser. However, if you do so you may not be able to access all or parts of our sites. If you carry on using our sites and do not change your browser settings we will assume you consent to us using cookies as described above.

Do we track whether users open our emails?

Our emails may contain a single, campaign-unique web beacon pixel to tell us whether our emails are opened and verify any clicks through to links within the email. We may use this information for purposes including determining which of our emails are more interesting to users. The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should select to receive emails from us in plain text rather than HTML.

More Information

If you have any queries regarding this Cookie Policy please contact our Privacy Officer by e-mail at privacypolicy@glasdon-uk.co.uk.

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